Privacy Policy

Who we are

Suggested text: Our website address is:

Effective Date: July-10-2023

This Privacy Policy (“Policy”) outlines the types of personal information collected, used, and shared by DriveLux (“we,” “us,” or “our”) in connection with the operation of our website and the services we provide. We are committed to protecting your privacy and handling your personal information with care. By accessing or using our website, you consent to the terms of this Policy.

  1. Information We Collect

1.1 Personal Information We may collect personal information that you voluntarily provide to us when using our website or interacting with our services. This information may include:

  • Contact information (such as your name, email address, phone number, and postal address).
  • Billing information (such as credit card details or other payment information).
  • Reservation details, including the date, time, and location of pick-up and drop-off.
  • Passenger information (such as names, special requests, or preferences).
  • Feedback or reviews provided by you.

1.2 Non-Personal Information We may also collect non-personal information automatically as you navigate through our website. This information may include your IP address, browser type, operating system, and other technical details about your device.

  1. Use of Information

2.1 Personal Information We may use the personal information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To process and confirm reservations, including sending confirmation details.
  • To communicate with you about our services, updates, promotions, and special offers.
  • To improve our website, services, and customer experience.
  • To address legal or safety issues and comply with applicable laws and regulations.
  • To manage our business operations, such as accounting, auditing, and record-keeping.
  • To enforce our Terms of Service.

2.2 Non-Personal Information Non-personal information may be used to analyze trends, administer our website, track user movements, and gather demographic information for aggregate use. This information helps us improve our website and tailor our services to better meet the needs of our users.

  1. Information Sharing

3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, managing reservations, or performing other necessary business functions. These third parties are obligated to maintain the confidentiality and security of your personal information.

3.2 Legal Compliance and Protection We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to:

  • Comply with legal obligations, court orders, or government requests.
  • Protect our rights, property, or safety, or the rights, property, or safety of others.
  • Detect, prevent, or address fraud, security, or technical issues.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

  1. Third-Party Links

Our website may contain links to third-party websites or services. This Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.

  1. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. You can exercise these rights by contacting us using the information provided below.

  1. Changes to this Policy

We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at: [email protected]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Last Updated: [July-11-2023]


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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