Driveluxco.com Terms of Service and Service Agreement

Please read these Terms of Service (“Terms”) carefully before using the Driveluxco.com website (the “Website”) operated by Driveluxco (“Driveluxco,” “we,” “us,” or “our”). These Terms govern your use of the Website and any services offered through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use any services offered through the Website.

1. Acceptance of Terms

1.1 By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.2 These Terms may be updated from time to time, and it is your responsibility to review them periodically. Continued use of the Website after any modifications to the Terms constitutes your acceptance of the updated Terms.

2. Description of Services

2.1 Driveluxco.com is a worldwide chauffeur service providing luxury transportation services to its customers. The Website offers information, booking services, and related content about our chauffeur services.

2.2 The availability, features, and description of services may vary based on your location. We reserve the right to modify or discontinue any service at any time without prior notice.

3. User Conduct

3.1 You agree to use the Website and services provided through the Website in compliance with all applicable laws and regulations.

3.2 You are solely responsible for all content you submit or transmit through the Website. You agree not to engage in any of the following prohibited activities:

   – a) Violating any applicable laws, regulations, or third-party rights.

   – b) Using the Website for any fraudulent or unlawful purposes.

   – c) Interfering with or disrupting the operation of the Website or servers.

   – d) Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.

   – e) Collecting or storing personal information of other users without their consent.

   – f) Engaging in any activity that may compromise the security or integrity of the Website.

4. Intellectual Property

4.1 The Website and its content, including but not limited to text, graphics, logos, images, and software, are the property of Driveluxco and are protected by intellectual property laws.

4.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes only.

4.3 You may not copy, modify, distribute, sell, or lease any part of the Website or its content without prior written permission from Driveluxco.

5. Limitation of Liability

5.1 Driveluxco shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use or inability to use the Website or services provided through the Website.

5.2 Driveluxco shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure arises from causes beyond its reasonable control.

6. Indemnification

You agree to indemnify and hold Driveluxco, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Website, violation of these Terms, or violation of any applicable laws or regulations.

7. Governing Law and Dispute Resolution

7.1 These Terms shall be governed by and construed in accordance with the laws of California. Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of California.

8. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

9. Entire Agreement

These Terms constitute the entire agreement between you and Driveluxco regarding the use of the Website and supersede all prior agreements and understandings, whether written or oral.

Drivelux Service Agreement and No-Refund Policy

This Service Agreement (the “Agreement”) is made and entered into by and between Drivelux, a limousine service company (“Company”), and the undersigned customer (“Customer”).

1. Services Provided

Drivelux agrees to provide limousine services to the Customer as described in the booking details (the “Services”). The Services shall be provided on the agreed-upon date and time, as specified in the booking confirmation.

2. Payment Terms

The total fee for the Services is as specified in the booking confirmation. Payment must be made in full at the time of booking. Drivelux accepts various forms of payment, including credit cards, debit cards, and other electronic payment methods.

3. No-Refund Policy

The Customer acknowledges and agrees that all payments made to Drivelux for the Services are non-refundable. This no-refund policy applies to all cancellations and changes, regardless of the reason, including but not limited to:

– Customer’s change of plans

– Acts of God, including weather-related issues

– Traffic delays or accidents

– Customer’s failure to appear at the agreed-upon pick-up location

4. Complementary Wait Time from Airports

– International Flights: 1 hour (30-minute increments)

– Domestic Flights: 30 minutes (15-minute increments)

5. No Smoking & Alcohol Drinking Policy

All of our cars are non-smoking. The Customer agrees that there will be no smoking in our vehicle(s). Alcohol drinking in the vehicle is only approved in vehicles that have a separation barrier between the chauffeur and the passengers. The Customer assumes full financial liability for any damage to the chartered vehicle caused during the duration of the rental by them or any members of their party.

– A fee minimum of $250.00 for each carpet or seat burn.

– A sanitation fee minimum of $500.00 will be charged if a person gets sick in the chartered vehicle.

6. Other Policies

– Clients agree that the passenger capacity of any vehicle provided shall not exceed the number of seat belts installed.

– If you are traveling with pets, special approval must be obtained and additional fees will apply.

– It is the responsibility of the guardian to secure and bring all child seats. However, Drivelux may provide the child seat for an additional cost. Drivelux is not responsible for any liability resulting from any malfunctioning or wrong installation of any child seats. The chauffeur is not responsible to adjust or secure the child seats. In rare cases, the chauffeur may recommend how to install the child seats but it is the sole responsibility of the passenger to ensure they are fully secure and installed as required by law.

7. Credit Card Authorization

The Customer electronically authorizes, via Digital Signature, Drivelux to apply charges to the credit card on file for:

1. Any damages

2. Additional hours

3. Wait-time

4. Mobile phone chargers

5. Unusual clean-up fees

6. Any lost or stolen vehicle components

7. Any downtime due to any of the above

8. Acknowledgment of No-Refund Policy

By signing this Agreement, the Customer acknowledges that they have read, understood, and agree to be bound by the no-refund policy stated herein. The Customer further agrees not to dispute or seek a refund through their bank or any other financial institution for payments made under this Agreement.

9. Limitation of Liability

Drivelux’s liability for any claims arising out of this Agreement shall be limited to the amount paid by the Customer for the Services. In no event shall Drivelux be liable for any indirect, incidental, or consequential damages.

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of California, without regard to its conflict of laws principles.

11. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

12. Amendments

No amendment or modification of this Agreement shall be valid unless in writing and signed by both parties.

13. Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

By accessing or using the Driveluxco.com website, you acknowledge that you have read, understood, and agreed to these Terms of Service and the Service Agreement.